Accessibility

Digital accessibility responsibility breakdown

Accessibility is everyone's responsibility

  • understanding the importance and raising awareness of accessibilitity across the organization
  • prioritizing accessibility into all City's digital spaces
  • ensuring that accessibilty is considered at the beginning of each project to alleviate costly work arounds and/or inferior products
  • continually valuating the corporate digitals spaces across all the products' life cycles
Role(s) Responsibility
Role(s):

Product sponsors

Product owners

Leaders

 Responsibility:
  • ensuring that products meet The City's required level of accessibility
  • assuming risks for inaccessible products
Role(s):

Project managers

 Responsibility:
  • ensuring accessibility process (timelines and resources) are incorporated into a project plan
  • making certain that The City’s accessibility policy is incorporated within the procurement processes
Role(s):

UX architects

Digital designers

 Responsibility:
  • ensuring accessibility is incorporated into user interface and interaction designs
  • some areas of focus are:
    • content structure, headings and labels
    • consistent navigation and identification
    • colour options and combinations
    • usable interactive components
Role(s): Developers Responsibility:
  • ensuring all digital spaces are built in a way that allow all users to easily access and complete online transactions independent of their specific needs or technology used
  • some of the coding techniques are:
    • semantic HTML
    • Accessible Rich Internet Applications (ARIA) for functionality that cannot be supported by standard HTML
Role(s):

Content authors

 Responsibility:
  • ensuring accessibility is followed when producing content
  • some areas of focus are:
    • descriptive and relevant ALT attributes, link texts, headings, labels, etc
    • avoiding reliance on using sensory characteristics (i.e. shape,, visual location, etc)
    • ensuring captions are available for videos
    • using plain language
Role(s):

Accessibility QA specialists

 Responsibility:
  • testing for and tracking accessibility across the corporate digital spaces
  • building awareness / educating organization about accessibility
Digital production chain phases
Success criteria (Level) Architecture Interaction design Graphics design Content Front-end development Back-end development Quality control
Success criteria (Level): 1.1.1 (A) Architecture:   Interaction design:   Graphics design:  

responsible

responsible

responsible

responsible

Success criteria (Level): 1.2.1 (A) Architecture:   Interaction design:   Graphics design:  

responsible

responsible

Back-end development:  

responsible

Success criteria (Level): 1.2.2 (A) Architecture:   Interaction design:   Graphics design:  

responsible

responsible

Back-end development:  

responsible

Success criteria (Level): 1.2.3 (A) Architecture:   Interaction design:   Graphics design:  

responsible

responsible

Back-end development:  

responsible

Success criteria (Level): 1.2.4 (AA) Architecture:   Interaction design:   Graphics design:   Content:  

responsible

Back-end development:  

responsible

Success criteria (Level): 1.2.5 (AA) Architecture:   Interaction design:   Graphics design:  

responsible

responsible

Back-end development:  

responsible

Success criteria (Level): 1.3.1 (A)

responsible

responsible

responsible

responsible

responsible

responsible

responsible

Success criteria (Level): 1.3.2 (A) Architecture:   Interaction design:   Graphics design:   Content:  

responsible

responsible

responsible

Success criteria (Level): 1.3.3 (A) Architecture:  

responsible

responsible

responsible

responsible

Back-end development:  

responsible

Success criteria (Level): 1.4.1 (A) Architecture:  

responsible

responsible

Content:  

responsible

Back-end development:  

responsible

Success criteria (Level): 1.4.2 (A) Architecture:  

responsible

responsible

Content:  

responsible

Back-end development:  

responsible

Success criteria (Level): 1.4.3 (AA) Architecture:   Interaction design:  

responsible

Content:  

responsible

Back-end development:  

responsible

Success criteria (Level): 1.4.4 (AA) Architecture:  

responsible

responsible

Content:  

responsible

Back-end development:  

responsible

Success criteria (Level): 1.4.5 (AA) Architecture:   Interaction design:  

responsible

Content:  

responsible

Back-end development:  

responsible

Success criteria (Level): 2.1.1 (A) Architecture:  

responsible

responsible

responsible

responsible

responsible

responsible

Success criteria (Level): 2.1.2 (A) Architecture:  

responsible

responsible

responsible

responsible

responsible

responsible

Success criteria (Level): 2.2.1 (A) Architecture:  

responsible

Graphics design:   Content:  

responsible

responsible

responsible

Success criteria (Level):

2.2.2 (A)

 Architecture:  

responsible

responsible

Content:  

responsible

responsible

responsible

Success criteria (Level):

2.3.1 (A)

 Architecture:  

responsible

responsible

Content:  

responsible

Back-end development:  

responsible

Success criteria (Level): 2.4.1 (A) Architecture:   Interaction design:  

responsible

Content:  

responsible

Back-end development:  

responsible

Success criteria (Level): 2.4.2 (A)

responsible

Interaction design:   Graphics design:  

responsible

responsible

Back-end development:  

responsible

Success criteria (Level): 2.4.3 (A) Architecture:   Interaction design:   Graphics design:   Content:  

responsible

responsible

responsible

Success criteria (Level): 2.4.4 (A) Architecture:  

responsible

Graphics design:  

responsible

responsible

responsible

responsible

Success criteria (Level): 2.4.5 (AA)

responsible

responsible

responsible

Content:  

responsible

responsible

responsible

Success criteria (Level): 2.4.6 (AA)

responsible

responsible

responsible

responsible

responsible

responsible

responsible

Success criteria (Level): 2.4.7 (AA) Architecture:   Interaction design:  

responsible

Content:  

responsible

responsible

responsible

Success criteria (Level): 3.1.1 (A) Architecture:   Interaction design:   Graphics design:   Content:  

responsible

Back-end development:  

responsible

Success criteria (Level): 3.1.2 (AA)

responsible

Interaction design:   Graphics design:  

responsible

responsible

responsible

responsible

Success criteria (Level): 3.2.1 (A) Architecture:  

responsible

responsible

Content:  

responsible

responsible

responsible

Success criteria (Level): 3.2.2 (A) Architecture:  

responsible

Graphics design:   Content:  

responsible

responsible

responsible

Success criteria (Level): 3.2.3 (AA) Architecture:  

responsible

responsible

Content:  

responsible

Back-end development:  

responsible

Success criteria (Level): 3.2.4 (AA) Architecture:  

responsible

responsible

Content:  

responsible

responsible

responsible

Success criteria (Level): 3.3.1 (A) Architecture:  

responsible

responsible

responsible

responsible

responsible

responsible

Success criteria (Level): 3.3.2 (A) Architecture:  

responsible

responsible

Content:  

responsible

responsible

responsible

Success criteria (Level): 3.3.3 (AA) Architecture:  

responsible

responsible

Content:  

responsible

responsible

responsible

Success criteria (Level): 3.3.4 (AA) Architecture:  

responsible

Graphics design:   Content:  

responsible

responsible

responsible

Success criteria (Level): 4.1.1 (A) Architecture:   Interaction design:   Graphics design:   Content:

responsible

responsible

responsible

Success criteria (Level): 4.1.2 (A) Architecture:  

responsible

Graphics design:   Content:  

responsible

responsible

responsible

Success criteria (Level):

38

 Architecture:

5

 Interaction design:

22

 Graphics design:

21

 Content:

14

 Front-end development:

38

 Back-end development:

22

 Quality control:

38